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Return Policy

We'll gladly accept returns and exchanges for any full sized terrafirmacosmetics.com products upon receiving your items within 7 days of the PURCHASE date.

To Return for a Refund:

To ensure a timely refund to your account, please return the item immediately upon deciding that you do not want the product. We regret that we do not refund original shipping costs with the return. Please follow the simple instructions below:

1. To make it easy, place the unused item in its original condition and use the original packaging to ship your product.

2. Provide a brief description of the reason for the return.

3. Please note that we are unable to pay return shipping fees.

To make an Exchange:

To ensure a timely exchange, please return the item immediately upon deciding that you do want and exchange. We regret that we do not refund original shipping costs with the return, however we cover standard shipping costs for sending the exchange item to you. Please follow the simple instructions below:

1. To make it easy, place the unused item in its original condition and use the original packaging to ship your product.

2. Provide a brief description of the reason for the return and a description of the item you'd like to exchange it for.

3. Please note that we are unable to pay return shipping fees.

If you wish to expedite your return, please contact Customer Service prior to shipment at 1-866-888-2608.

Returns Address:

Please send returns to:

TINSAN, LLC

Customer Service Returns Department

1039 S. San Gabriel Blvd San Gabriel, CA 91776

skincare2us.com uses the United States Postal Service (USPS) standard shipping for all returns and exchanges.